LEAD_ENGINE // WHATSAPP: CONNECTED // AUTO_SCORING: ACTIVE

The autonomous agent that never lets a lead go cold.

From first WhatsApp message to booked test drive — an AI agent that engages, qualifies and scores every lead in seconds, then hands your team a ranked queue instead of a cold list.

How it works
LEADS ENGAGED
3,482
▲18% from last month
AVG. RESPONSE TIME
<10 sec
24/7, no queue
TEST DRIVES BOOKED
612
self-serve, in-chat
QUALIFICATION ACCURACY
94%
vs. manual gut-feel scoring
DIAGNOSTIC MATRIX

Friction vs. flow, reply by reply.

Legacy Sales Desk
The Lead Agent Desk
Response Time
Hours, or next business day
Under 10 seconds, 24/7 ✓
Lead Qualification
Manual gut-feel scoring
AI scoring from live conversation signals ✓
Test Drive Booking
Phone tag across branches
Self-serve showroom + slot picker in chat ✓
Follow-up
Leads quietly go cold
Persistent, tireless re-engagement ✓
🌙

After-Hours Blackout

Enquiries submitted overnight or on weekends sit untouched until the next shift.

🎲

Inconsistent Follow-up

Which leads get called back — and when — depends on who's free, not who's hottest.

🕳️

Zero Intent Visibility

Reps can't tell a browsing enquiry from a ready-to-buy customer until they pick up the phone.

🔥

Reps Chasing Cold Leads

Without scoring, sales time is split evenly across leads that will never convert.

THE ECOSYSTEM

A single agent, four moving parts.

SOURCE OF TRUTH

CRM

Lead profiles, vehicles of interest and consent — the single record every reply updates.

CHANNEL

WhatsApp Business API

The one place customers already are — templates, buttons, and list pickers, no app to download.

THE AGENT

Lead Autonomous Agent

An LLM-driven conversation engine that qualifies, answers, and books — end to end, unsupervised.

THE OUTPUT

Score + Tasks

Every conversation resolves into a lead score, a sales recommendation, and an assigned task.

CONVERSATION REPLAY

A real booking, start to finish — no human in the loop.

An actual conversation log: Sarah taps “Yes” on the opt-in template, then goes off-script — “is there a slot available for next week at 10am?” The agent reads it, re-checks the calendar and still lands a confirmed Toyota Land Cruiser test drive.

A 21-second replay — the live thread, plus the validations and lead score each reply triggers. Messages marked ✎ typed are free text, not button taps.

1 · GREET & QUALIFY

Template welcome message opens the conversation and confirms interest.

2 · GUIDE THE FLOW

Interactive buttons and list pickers replace typing — showroom, date, and time in three taps.

3 · UNDERSTAND & ADAPT

Off-script questions — “any slot next week at 10am?” — are understood and answered without a human.

4 · CLOSE THE LOOP

A confirmed booking, a scored lead, and a sales task land in the CRM automatically.

Live Lead ScoreSarah Connor · LD-MOCK-001
92
AI Lead Score
Hot Lead 🔥
Scoring factors
  • Responded within 2 minutes of the welcome message
  • Confirmed a Toyota Land Cruiser Executive test drive booking
  • High-intent vehicle segment — SUV, top trim
  • WhatsApp communication consent on file
Recent leads
Sarah Connor · Toyota Land Cruiser
LD-MOCK-001 · Website
John Connor · Comfort C5
LD-MOCK-002 · Campaign
Sarah Connor · Toyota Land Cruiser
LD-MOCK-005 · Campaign
COMMAND CENTER

Every score comes with a reason and a next step.

Live lead score

A 0–100 score recalculated after every message, ranking who's ready to buy right now.

Scoring factors

Plain-language signals — response speed, buying intent, consent — behind every score.

Sales recommendation

The agent tells the assigned rep exactly what to do next, not just a number.

🟡 Prep Airport Road showroom

Toyota Land Cruiser Executive ready for Sarah Connor's 09:00 test drive.

🟡 Personal follow-up call

Score 92 — confirm arrival and pre-qualify finance interest.

OUTCOMES

Systemic lead coverage, achieved.

Zero missed enquiries

Every message — day or night — gets an instant, on-brand reply.

Consistent qualification

Every lead is scored the same way, every time, with no manual bias.

Reps focus on hot leads only

A ranked queue replaces a flat list — time goes where it converts.

Full conversation audit trail

Every reply, booking and reschedule is logged against the CRM record.

Faster test drive conversion

Booking happens inside the chat — no phone tag, no dropped calls.

Always-on coverage

Weekends, holidays, after-hours — the agent never clocks out.

Put your lead desk on autopilot.

Book a live Lead Agent walkthrough with the XStack team.

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